Yaskawa Environmental Energy / The Switch is committed to protecting your privacy and your personal information. Therefore, we process your personal data in accordance with relevant data protection legislation. We encourage you to read this privacy policy.

This privacy policy informs you of our privacy practices and the way your personal information is collected and how that information is used by us. This policy is available on our home page. We reserve the right to update, modify, change and alter this privacy policy. All changes to this policy will be posted on our website.

Yaskawa Environmental Energy / The Switch is a global company with offices both within the European Union and outside. As such your personal data may be transferred outside the European Union. The countries to which your data is transferred may not provide the same level of data protection as your home country. Despite this, when transferring personal data to foreign countries, we will always look after its safety by ensuring that there is a legal basis for the transfer and that applicable laws governing data transfers are followed.

1. Why we gather personal information?

We gather personal information for various purposes to conduct our business activities, including the following:

  • to sell products and services
  • to purchase products and services
  • to deliver products or services
  • to provide customer support for sold products or services
  • to secure and optimize the website experience
  • to monitor our website traffic
  • to provide marketing communication
  • to carry out recruitment & employment processes
  • to enable us to fulfill our legal and contractual obligations

2. Personal data collection

We collect personal information based on the business relationship between your organization and Yaskawa Environmental Energy / The Switch as well as based on the use of our services or website. We may also collect personal data from you with your consent and use the information as set forth in this privacy policy. The data can also be updated by using other registers, such as the registers of our business partners and from the authorities, as well as other enterprises to the extent allowed by applicable legislation.

We also collect personal identifying data for:

  • Sales and sourcing purposes: when you order our products and services, or you sell products and services to us.
  • Marketing & promotional purposes: when you order newsletters, download materials, leave a contact request, use our web services (including our social media platforms) and participate in our events.
  • Recruitment & employment purposes: when you submit a job application to our recruitment system.

The types of personal information we collect from you include:

  • Your name, job title
  • Email address, phone number, street address
  • Company name, industry and segment
  • Customer type, job function
  • Purchasing authority
  • Product and service preferences
  • Educational and employment background, and job interest data
  • Data based on the information on your CV
  • IP address and information concerning your visit on our website

3. How do we use your personal information?

Yaskawa Environmental Energy / The Switch and our selected third parties may use the information we collect to inform you – by letter, e-mail, phone or SMS – about promotions, news, and new products that we think may be of interest to you. If you do not wish to receive marketing information from us, please indicate this where requested on the registration or request forms.

Yaskawa Environmental Energy / The Switch website uses the following third-party software to store personal data: Pardot, Salesforce, GoogleAds, Google Analytics.

When a you visit our websites, a cookie stores traffic data linked to the unique ID of the cookie in the browser. If the user identifies him- or herself by volunteering personal data, such as filling in a contact form or clicking on links in an e-mail sent by Yaskawa Environmental Energy / The Switch, the cookie’s unique user ID is linked to the personal data volunteered by the user. (Please refer to our Cookie Policy for further information on how we use cookies.)

We use the data gathered by Pardot to find out which topics are of interest to you by tracking whether our emails are opened and which links you click. We then use this information to improve our emails and the services we provide to you.

If you want to prevent the tracking by Pardot, Google Analytics or other third-party services, you can adjust your browser settings or add an appropriate extension to your browser. However, this may result in some limitations in the features and usability of our offering.

This enables us to supply you with a more personalized experience on our website and in our communications with you.

Your data is used neither for automatic decision making nor for profiling.

4. Transfers of personal data

We do not sell, rent or hand over personal data that identifies individuals to any external party, except to parties who process data on our behalf as data processors. Such third parties cannot use your data to any other purposes than the ones defined in this privacy policy and to the purposes which have been defined by Yaskawa Environmental Energy / The Switch. Yaskawa Environmental Energy / The Switch obliges third parties to keep your information confidential and to keep their data protection at a level high enough to protect your personal data.

We may use service providers, which can access your information outside the EU/EEC, e.g. from the USA. Yaskawa Environmental Energy / The Switch is responsible for the transfer being done in a legal and adequate way in accordance with the legislation regarding handling of personal data.

Your personal data can be transferred in accordance with the demands set by a competent authority and in accordance with the conditions based on law.

5. Information security and storage

Protecting registered data is important for us. The data is stored in electronic systems, which are protected by firewalls, passwords and other technical solutions. Only our staff, and those of our selected third-party suppliers, who need to have access to your information in order to perform their assigned task of complying with your requests or supplying you with our service. Everyone using the register is bound by confidentiality.

We store personal data only as long as is necessary for achieving the purposes defined in this policy description acknowledging the limitations set out in the applicable laws. Due to obligations in the applicable legislation, the data might have to be stored longer than the time period mentioned above.

Outdated and unnecessary information will be destroyed in an appropriate manner. The data will be stored in the register in the same way as you have reported it to us and the data will be updated when we are informed of any updates or deletions by you.

6. Your rights

Upon request, you are entitled to obtain free-of-charge information on any personalized data that has been stored about you. The General Data Protection Regulation (GDPR) (EU) 2016/679 also entitles you to have this personal data corrected, blocked or deleted. For these purposes, please contact us by email.

Your rights include, to the extent set forth in the GDPR:

  • Right to access
  • Right to oppose and limit the handling of personal data
  • Right to be “forgotten”
  • Right to have wrongful data corrected or imperfect data complemented
  • Right to transfer your personal data
  • Prohibition against direct marketing
  • Right of appeal

If your data is handled on the basis of your consent only, you have the the right to cancel the consent by informing The Switch thereof in accordance with this privacy policy.

7. Contact information

Yaskawa Environmental Energy / The Switch
Data Protection Team
Elimäenkatu 17–19
FI-00510 Helsinki, Finland


This privacy policy is updated on 23.01. 2020